Business Development Executive - SPX Express

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Build and maintain strong, long-term relationships with key sellers, ensuring their needs are met, and any issues are addressed in a timely and effective manner.
• Act as the main bridge between sellers and the operations team, ensuring effective coordination.
• Work closely with the operations team to ensure continuous improvement on seller experience, performance & operational processes.
• Identify potential new markets and sellers to drive the growth of the logistics platform.
• Develop and execute strategies for acquiring new sellers, including outreach, pitching, and negotiations.
• Oversee assigned accounts, including driving sales, negotiating deals, operational improvement and campaign participation to maximize growth.

• A Bachelor’s degree in any field, coupled with at least 1 to 2 years of working experience
• Knowledge of BD (KAM) is a must, able to understand seller processes
• Experience acquiring brands/sellers for an e-commerce platform is a plus
• Excellent people management skills
• Willing to travel to meet sellers
• Strong communication skills, both written and verbal
• Strong in Malay and English (Mandarin is a plus)
• Good sense of numbers and familiarity with Excel or Google Sheets
• Good team player