Campaign Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Campaign Manager

Location: Kuala Lumpur, Malaysia

a Little Bit About The Role And Team

OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs.

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

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The Campaign Manager develops and builds strong relationships with the local clients across the APAC market, becoming a trusted and valued partner and delivery specialist. Reporting to the Account Director based in Malaysia, you will oversee the successful delivery of our client’s in-market campaign portfolio and its cultural nuances. Our client is a multi-national conglomerate focused on transportation, e-commerce and business services.

WHAT YOU WILL YOU BE DOING:

• You will work in true collaboration withyour client to establish a deep understanding of the business; their needs, expectations and requirements in order to provide first-class service and positive client experience. You will be proactive and forward-thinking, working closely with your clients to forecast in-line with market activity calendars, priorities and scope.
• Working with Business Director and Account Director to forecast budget and proactively seek out further campaign opportunities to facilitate resource utilisation.
• You will be responsible for the client’s brand guardianship; working closely with your clients to create strong concepts from initial briefing, provide insightful feedback and understanding markets’ local nuances to successful high-quality delivery of assets.
• You will be responsible for the end-to-end delivery of Email Marketing projects within the APAC market. Working with your clients to initiate and scope new briefs, managing pipeline of work, preparing production-ready briefs for creatives, allocating required resources, designing project plans for delivery and ensuring the accurate interpretation of WIP feedback during the creative process. You will ensure project plans are communicated internally and externally for stakeholder alignment, whilst identifying and mitigating against project risks at all times.
• Delivering projects following best practises, delivering minimal versions, meeting deadlines and managing scope.
• You will be responsible for the management, collaboration and facilitation of the Email Production Specialist, striving to find solutions on day-to-day challenges anddecision points. You’ll have the ability to drive and motivate a team, ensuring they remain focussed and connected through to successful project completion.
  
  

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

• Minimum 3+ years of CRM experience within an agency, B2B or B2C environment.
• Excellent written and verbal communication skills.
• Must have proven experience delivering campaigns using Salesforce Marketing Cloud in previous roles.
• Complete understanding of Salesforce Marketing Cloud – Cloud Pages.
• Fluent with data and has a high-level proficiency in MS Excel, PowerPoint, and Word.
• Highly effective analytic and qualitative skills with the ability to analyse and use data efficiently.
• Strong client-facing presentation skills, with the ability to inspire and lead others.
• Excellent client engagement & communication skills, with the ability to proactively influence and negotiate, to build strong effective working relationships.
• A strong team player, able to demonstrate excellent interpersonal, communication and leadership skills with a proactive approach.
• Comfortable with working with remote clients and functional team in different time zones and cultures.
• Flawless execution and delivery of projects on time, on budget, and with excellence.
• Strong work ethic and ability to adapt to and drive change.
• A commitmentto high-quality output and service, with an eye for detail.
• Manages conflict in a positive and assertive manner for the best outcome.
  
  

Req ID: 10284

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.