Care Manager (Home Care)

Care Concierge


Date: 11 hours ago
City: Johor Bahru
Salary: MYR 3,500 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

Supervise Care Delivery Process

  • Oversee the overall care provided to our clients.
  • Ensure high-quality service delivery.

Sales And Client Management

  • Win deals with clients and handle sales.
  • Maintain regular communication with clients.

CARE Pros Management

  • Supervise assigned caregivers and nurses.
  • Select and assign caregivers for specific cases.c. Assist with onboarding new caregivers.

Financial Responsibilities

  • Create invoices and quotations for all cases.
  • Report back to the Homecare manager on financial matters.

Client Relationship And Communication

  • Develop and maintain effective communication channels with clients and their families.
  • Assist patients in scheduling appointments and organizing concierge services.

Care Plan Development

  • Collaborate with the medical team to create and update individualized CARE Plans for clients.
  • Adapt plans as needed based on changing conditions.

Meeting Participation And Reporting

  • Attend weekly homecare meetings.
  • File daily reports on cases in the system.

Job Requirements

  • To To be professional
  • A positive attitude, willingness to work and learn new skills
  • Having an open mindset & constantly learning new knowledge
  • Work well with the team and a team player
  • Initiative, pro-active & committed to the jobs
  • Hardworking, work smartly & able to meet any deadlines given

Job Benefits

  • Attractive commission scheme
  • Annual leave entitlement
  • Medical claim provided
  • EPF & SOCSO

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