Channel Development & Programs Specialist

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical? Our team focuses on driving growth and innovation across Enterprise-in-Retail, Shop-in-Shop, and strategic programs/projects. This individual contributor role is centered around utilising business analytics to shape and execute channel strategies, optimise business efficiency, and enhance campaign planning. The role involves close collaboration with cross-functional teams to deliver impactful, data-driven performance improvements and continuously refine our approach to achieve sustained success What are you accountable for?

• Develop & Execute Sales Strategies: Develop and implement sales planning strategies for Retail Enterprise, Shop-in-Shop, and strategic programs to drive growth and value in mobile and broadband
• Optimise Channels & Resources: Optimise sales channels, engagement tactics and resource allocation to maximise performance and results
• Innovate Channel Models: Continuously refine and innovate channel models to improve cost drivers, sales drivers, and resource utilisation for sustained growth and operational excellence
• Lead Program Delivery: Lead the end-to-end delivery of channel development programs, from planning and budgeting to execution and monitoring, collaborating with cross-functional teams to ensure seamless implementation
• Ensure Operational Excellence: Conduct regular audits and performance reviews to ensure operational excellence, smooth execution and continuous improvement
• Analyse Sales Data & Insights: Analyse sales activity to assess channel performance, identify trends, and provide actionable insights to refine strategies
• Create Clear Reports & Dashboards: Prepare clear, actionable reports and dashboards that provide stakeholders with the information needed to make informed, data-driven decisions
• Monitor & Optimise Performance: Regularly track performance against targets, identifying areas of opportunity and intervention to stay ahead of goals
• Manage Stakeholder Relationships: Independently manage key stakeholder relationships, ensuring alignment with business objectives, meeting deadlines, and surpassing expectations
• Lead Strategic Presentations: Lead strategic presentations and discussions with stakeholders at all levels to ensure clear communication, alignment, and buy-in on key initiatives
• Align Regional & External Partners: Lead impactful briefings to regional teams and external partners, ensuring consistent messaging and alignment on goals and execution plans

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.