Channel Operations Support

This is a third party contract role

We are looking for a motivated and results-driven Telesales Agent to join our dynamic team. If you are passionate about sales, have strong communication skills, and thrive in a fast-paced environment, we'd love you have you on board.

You Are

• Confident in cold calling customers.
• Excellent oral, customer service and interpersonal skills.
• Results driven, motivation for sales, persistent and self-motivated to succeed.
• Able to work as a team member and accommodate multiple priorities.
• Be adaptable, able to work on new campaigns and priorities, as they arise.
  
  

Your Responsibilities

• Deliver prepared sales scripts that describe products or services to persuade existing or potential customers to purchase a product or service.
• Explain products, services and prices, answer questions from customers.
• Obtain customer information such as agreed plan / services purchased, payment method, and record into our systems following set processes.
• Comply with procedures, rules and regulations, reporting needed changes.
• Contribute to team effort by accomplishing results as needed.
• Complete tasks and call list assigned.
  
  

Your Merits

• Minimum education qualification: SPM.
• Experience in sales or telemarketing will be an added advantage.
• Able to communicate in English and Bahasa Malaysia, candidates that can communicate in Mandarin will be an added advantage.
  
  

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.