Clinical Sales Specialist

Abbott


Date: 3 days ago
City: Petaling Jaya
Contract type: Full time
Job Duties/ Responsibilities/ Accountabilities

Job Summary:

  • Responsible for the sales and marketing of AF Products by providing clinical consultation, teaching, and support on the use of the products and its appropriate application in the clinical setting.
  • Provide consultation to customers on the complete Atrial Fibrillation Division product line.
  • Provide accurate technical support and troubleshooting to develop business in the territory.

Responsibilities

  • Provides formal in-service / education to Electro-Physiologists
  • Demonstrates a thorough understanding of the product and technical knowledge; including cardiac mapping and ablation techniques.
  • Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.
  • Coordinate all necessary logistics related to hospital training for new accounts.
  • Initiate, develop, expand and maintain excellent customer rapport and relationship.
  • Exhibit sound business sense and logic when utilizing the assigned expense budget.
  • Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge are enhanced, and customer rapport is developed.
  • Provide timely and comprehensive market information to management as requested.

Other Functions And Responsibilities

  • Willing to travel and work overtime.
  • Handle and process customer complaints in a timely manner and according to Abbott Asia and Abbott Malaysia policy and requirement
  • Execute the job responsibilities according to applicable standard operating procedures of Abbott Asia and Abbott Malaysia
  • Ensure applicable standard operating procedures of Abbott Asia and Abbott Malaysia are executed.
  • Perform other related functions and responsibilities assigned by the supervisor

Preformance Factors

  • Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers.
  • Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do?
  • Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve workgroup and company goals.
  • Initiative: Takes action without prompting or direction from others. Constantly strives to improve own and company performance.
  • Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work.

Job Specifications

Skill, Education, Experience

  • Bachelors Degree (± 16 years) Biomedical Engineering, Nursing or related health sciences.

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