Coffee Specialist

Nestlé Nespresso SA


Date: 11 hours ago
City: Bukit Mertajam
Contract type: Full time
Position Summary

We are seeking a passionate and dynamic leader for an entry level full time Coffee Specialist for our community who will drive sales, service, and operations through respectful, collaborative, agile, determined, and driven interactions with clients and team members. Our culture empowers us to provide quality coffee, experience-focused customer service, growth opportunities and a variety of benefits with perks. Join our team as we cultivate coffee as an art to grow the best in each of us.

A day in the life of...

  • Achieve personal and common sales and service level targets;
  • Welcome the Boutique clientele and identify their needs;
  • Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented); Work in shifts and fulfill ones role and expectations. Support special events;
  • Contribute to the management of inventories, stocks and cash;
  • Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader;
  • Advise both prospects and Club members on Nespresso products and Services;
  • Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase;
  • Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products;
  • Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines, accessories);
  • Actively manage the database on a daily basis and permanently update customer records; Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service;
  • Check payments in accordance with the defined procedure;
  • Cash checks (if used in the country), enter payments made by credit cards;
  • Check the correspondence of sums received with the orders and send all to the accounting department.

What Will Make You Successful

  • 1 year of prior hotel, catering, sales or retail experience is required
  • Excellent presentation, communication &interpersonal skills; exceptional customer service skills
  • Hands on and pragmatic
  • Punctuality and discipline
  • Strong team player
  • Proactive and responsive to anticipate and fulfill customer needs
  • This position is not eligible for Visa Sponsorship.

#Nespresso

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Digital Marketing Executive

DSP Industry Sdn Bhd, Bukit Mertajam
MYR 3,000 - MYR 5,000 per month
1 week ago
Job ResponsibilityPlan and execute digital marketing campaigns across platforms (Google Ads, Facebook, Instagram, LinkedIn)Website Design and SEO Management improving ranking and lead generation.Social Media and Content Marketing ( images, short video, infographics )Email campaigns & CRM marketing will be an added advantage.Work closely with sales team to understand customers needs.Provide monthly performance analytical report.Job RequirementsMinimum 2 years experience in digital...

Sports Advisor Part Time (Decathlon Aeon Bukit Mertajam)

Decathlon Malaysia, Bukit Mertajam
2 weeks ago
Mission The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Store at Aeon Bukit Mertajam, Penang which is Opening Soon!LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?A STUDENT?OR A SECOND JOB WITH FLEXIBLE HOURS?IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!As a Sports Advisor, your...

Plc Engineer

SunGrid Technology Solution Sdn Bhd, Bukit Mertajam
MYR 4,000 - MYR 6,000 per month
3 weeks ago
Job ResponsibilityResponsible for standalone PLC programming and debugging.Conduct on-site PLC operation and debugging for clients.Troubleshoot and ensure stability during equipment trial runs.Perform other tasks assigned by the department.Job RequirementsProficient in at least one mainstream PLC platform (Inovance, Mitsubishi, Siemens, or CODESYS).At least two years of independent programming experience in electrical integration of non-standard equipment.Familiar with servo and frequency inverter debugging.Preference...