Collections Records Specialist
Mission Consultancy Services Sdn. Bhd.
Date: 23 hours ago
City: Petaling Jaya
Contract type: Full time

Who We Are
InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial intelligence, and machine learning to empower consumers and financial growth. Using frontier technology, we make our loan application experience simple, speedy, and friendly for everyone.
Our goal is to help customers who dont want to use conventional banks while bringing fair and transparent financial services to everyone.
JOB POSITION
Collections Records Specialist
The Collections Records Specialist position focuses on locating consumers whereabouts and assets by using numerous tools available. The Specialist must provide support to the collectors by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with applicable laws, company policies, and processes.
Job Responsibilities
Check us out at www.instaduit.com. If we meet your career goals, then please send your CV to [email protected], and we will get in touch with you.
InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial intelligence, and machine learning to empower consumers and financial growth. Using frontier technology, we make our loan application experience simple, speedy, and friendly for everyone.
Our goal is to help customers who dont want to use conventional banks while bringing fair and transparent financial services to everyone.
JOB POSITION
Collections Records Specialist
The Collections Records Specialist position focuses on locating consumers whereabouts and assets by using numerous tools available. The Specialist must provide support to the collectors by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with applicable laws, company policies, and processes.
Job Responsibilities
- Locate consumers using Third party tools (TPS) tools and techniques
- Communicate with third parties for the purpose of acquiring consumers location and most recent contact information
- Search private databases, public records, and the internet when necessary
- Review and analyze credit applications and in-house documents for to locate new address and contact information
- Update consumer information in records to enable collections and field recovery teams to access the latest information
- Call employment and other institutions to locate customer contact information
- Comply with all Malaysian national and state regulations
- Comply with all company policies and procedures
- Previous experience in collections or credit application processing is a plus
- Excellent communication skills and ability to overcome objections
- Ability to make calls to various employment sources and government institutions
- Excellent analytical, research, investigative, and organizational skills
- Track and maintain account statuses using Google Sheets
- Detail-oriented with excellent organizational skills
- Capable of effectively operating in a high-pressure, high-volume environment
- Minimum SPM or Diploma or equivalent experience
- Experience in Collections/Customer Service
- Self-motivated and able to work with minimal supervision
- Familiarity with national and state laws applicable to collections
- MACHINES, OFFICE EQUIPMENT & SOFTWARE
- Knowledge of Google Workplace
- Knowledge of Web Applications (Google Search, Maps, etc.)
Check us out at www.instaduit.com. If we meet your career goals, then please send your CV to [email protected], and we will get in touch with you.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Network/Zscaler Engineer L3 (Mandarin Speaking)
Tec D Malaysia,
Petaling Jaya
17 hours ago
Job Purpose:Independently provides full design, configuration and support for common data or voice networking implementations (HW and SW), including contact center and network security technology. Assists senior technicians in design, configuration and support of backbone networks, security DMZs, Storage Area Networks (SAN), Computer Telephony Integration (CTI) solutions, contact center and Intelligent Choice Response setup, and other highly complex and critical...

Service Desk Analyst (English and Mandarin Speaker)
DXC Technology,
Petaling Jaya
17 hours ago
Job DescriptionJOB SUMMARY: To log, validate and diagnose customer issues, on the full range of products and applications used at the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Ensure escalation and management of calls is to agreed service...

Process Operator
PPG,
Petaling Jaya
20 hours ago
Manufacturing Production Workers Focus On Setting Up, Operating, Maintaining, And Troubleshooting Manufacturing Production (i.e., Machining, Processing, Assembly, Or Packaging) Equipment IncludingSetup the production equipment and supplies before executing the job orders.Operate equipment safely and effectively for production processing.Ensure that equipment are maintained in good and safe working condition.Inspect equipment to identify any replacements, malfunctions and repairs.Perform regular equipment maintenance to...
