Commercial Operations Specialist

The Opportunity

Hitachi Energy Grid Automation team provide the most complete digital portfolio in the industry, offering our customers with end-to-end solutions. Combining our products with our exceptional expertise allows us to provide innovative solutions to energize the digital grid. The Commercial Operations Specialist has a broad base of responsibilities related to the composition and processing of commercial transactions with the primary responsibility of efficiently delivering high quality winning deal proposals and solutions as part of the Commercial Operations (ComOps) team. Successful candidate will be based in their respective home country i.e. Malaysia or Australia. Our Grid Automation business unit has a comprehensive portfolio of solutions. These range from substation automation, communication networks, grid automation services, grid edge solutions to enterprise software solutions. These solutions address all key segments connected to the energy system including generation, transmission distribution, industries, transportation and infrastructure sectors. Hitachi Energy's Grid Automation business unit supports 50% of the top 250 global electric utilities. Our Grid Automation hardware, software and services portfolio unites deep domain knowledge and innovative technologies that enable customers across the globe to optimize the critical systems that power, move and connect us. Together, we’re building a more productive and sustainable world.

How You’ll Make An Impact

• You will ensure efficient execution of deals through internal bids and proposal processes, risk management process, optimal deal cycle times and precise execution, key liaison and support point for all internal teams (Sales, Legal, Finance, Operations).
• You will support sales processes in Salesforce application, responsible for managing and advising on deal schedules and follow-up with internal stakeholders, oversee the Contracting, Contract Filing, reference and Signing Process and through Salesforce, generate and customize standard documents in-line with Legal, Finance, Operations, etc.
• You will validate customer orders against quote / contract documentation, order documents & approvals, facilitate change to documentation following customer feedback, via Sales team and continuous learning and benchmarking against the market to improve competitiveness of offerings.
• You will support active, holistic, clear, transparent, and strategic decision making, build and execute the standard workflows for transactions from inception to bidding and contracting and single point of contact to handover from Sales to Operations (e.g. Implementation teams and Project Managers), assist peers to improve their Commercial Operations skills to improve capability of the team and facilitate faster, better deal execution.
• You will ensure safe working procedures and practices are always followed including the wearing and maintenance of assigned Personal Protective Equipment, attendance at required health, safety and environment training, report injury, incidents, hazards and near miss events, model safe work behaviors in all aspects of work and actively identify hazards and risk controls.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
  
  

Your Background

• You hold bachelor's degree from an accredited college or university.
• Minimum of 5 years of commercial or technical experience, preferably with software automation, commercial management, engineering.
• Knowledge of / background in software and expertise in targeted industries such as Power Generation, Transmission, Asset Monitoring, Mining, and Advanced Analytics, to name a few.
• Knowledge and experience with tendering, bids & proposal , risk management, contracting and terms and conditions.
• Good to have enterprise software knowledge - Salesforce , Advanced knowledge and proficiency in Microsoft Excel
• Strong negotiation and interpersonal skills with outstanding verbal, written, and presentation skills.
  
  
  

More About Us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

• Employer-sponsored medical plan (inc. dental care)
• Employer provident fund (EPF) – employer and employee in Malaysia
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance
• Hospitalization Insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)
• Benefits are subject to the respective plan rules.
  
  

We can provide more information during the recruitment process.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.