Counter Ticketing Officer
NSS IT Solution Sdn Bhd
Date: 3 days ago
City: Sepang
Contract type: Full time
Job Responsibility
- Sell tickets and manage bookings for taxi services.
- Provide information about taxi services, routes, and pricing.
- Handle cash and digital payments securely.
- Address customer inquiries and resolve minor complaints.
- Maintain an organized and efficient counter area.
- Customer service skills: Ability to interact with customers in a helpful, friendly, and professional manner.
- Attention to detail: Ensuring accurate ticket sales, reservations, and customer records.
- Communication skills: Clearly communicating policies, pricing, and schedules to customers.
- Time management: Handling multiple tasks during peak hours, especially in busy environments.
- Basic math skills: Handling cash, calculating change, and processing transactions accurately.
- Technical proficiency: Familiarity with ticketing systems, point-of-sale (POS) software, and general computer usage.
- Overtime Claims
- Attendance Allowance
- EPF, SOCSO & EIS
- Medical Benefits
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