Credit Specialist - Receivables Management
CTOS
Date: 6 hours ago
City: Petaling Jaya
Contract type: Full time
- Monitor and follow up on all large corporates receivable accounts to ensure timely collection of payments.
- Compile supporting documents and invoices to customer monthly basis.
- Upload invoices and relevant documents to customer portals to facilitate timely payment processing.
- Collaborate closely with internal stakeholders (e.g., Sales, Billing, IT) to investigate and resolve disputes in a timely manner
- To support waiver submission and accurate payment posting.
- Escalate critical accounts or issues that may impact cash flow or pose significant risk.
- Provide timely updates on disputed accounts and early warning signals of potential collection risks.
- Provide collections forecasts, to support decision-making and cash flow planning.
- Ensure adherence to internal controls, company policies, and compliance standards in all collection activities.
- Able to communicate effectively with team members and stakeholders, including customers, to resolve any issues and ensure prompt payment of outstanding invoices.
- Understanding the accounts receivables processes, including invoicing, collections, and cash application.
- The credit specialist should be customer service-oriented, ensuring that customers receive prompt and courteous assistance in resolving any collection issues.
Experience
- At least 3 years of working experience in account receivables function.
- Proficient in Microsoft Excel, Microsoft Power Point and ERP systems (e.g., SAP) is an advantage.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Good command English & Malay both written and spoken.
- Good inter-personal and communication skills.
- Handling confidential and sensitive information with discretion and professionalism.
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