Customer Care Executive
Revenue Group Bhd
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Handle inbound/outbound enquiries from various channels (phone calls, email, Whats-App and Facebook);
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure.
- Support ad-hoc tasks and projects from time to time which assigned by the Team Lead
- Education Experience: SPM Certificate holder with working experience OR Diploma holder with no work experience is required;
- Experience in customer service/sales support/call center would be beneficial;
- Proficiency in English and Bahasa Malaysia both verbal and written.
- Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;
- Proficient in Google Suite / MS Office;
- Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience
- Fresh graduates are encouraged to apply.
- Attendance Allowance
- Free Parking
- Dental & Medical Allowances
How to apply
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