Customer Care Executive

Revenue Group Bhd


Date: 16 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Handle inbound/outbound enquiries from various channels (phone calls, email, Whats-App and Facebook);
  • Always work closely with team members and leaders to achieve quality results and productivity.
  • To channel and escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure.
  • Support ad-hoc tasks and projects from time to time which assigned by the Team Lead

Job Requirements

  • Education Experience: SPM Certificate holder with working experience OR Diploma holder with no work experience is required;
  • Experience in customer service/sales support/call center would be beneficial;
  • Proficiency in English and Bahasa Malaysia both verbal and written.
  • Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;
  • Proficient in Google Suite / MS Office;
  • Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience
  • Fresh graduates are encouraged to apply.

Job Benefits

  • Attendance Allowance
  • Free Parking
  • Dental & Medical Allowances

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