Customer Engineer (PPCE)
Konica Minolta Malaysia
Date: 4 hours ago
City: Petaling Jaya
Contract type: Contractor
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
We are looking for a dedicated and skilled Customer Engineer to support our Production and Industrial Printing operations. In this role, you will be responsible for ensuring the smooth installation, maintenance, troubleshooting, and repair of high-end production/industrial printers at customer sites. You will also act as a key liaison between the company and our clients, ensuring a high level of customer satisfaction and technical excellence.
Key Responsibilities
We are looking for a dedicated and skilled Customer Engineer to support our Production and Industrial Printing operations. In this role, you will be responsible for ensuring the smooth installation, maintenance, troubleshooting, and repair of high-end production/industrial printers at customer sites. You will also act as a key liaison between the company and our clients, ensuring a high level of customer satisfaction and technical excellence.
Key Responsibilities
- Perform installation, configuration, and testing of production/industrial printers at client locations.
- Provide technical support and troubleshooting for printing equipment and software.
- Conduct preventive and corrective maintenance to ensure optimal machine performance.
- Train end-users on equipment usage, safety, and basic troubleshooting.
- Collaborate with internal technical teams and vendors to resolve complex technical issues.
- Maintain detailed service logs, documentation, and customer feedback.
- Provide timely and effective responses to customer service requests.
- Support product upgrades, feature updates, and system integrations.
- Ensure compliance with safety standards and company guidelines at all times.
- Degree/Diploma in Engineering (Electrical, Mechanical, Mechatronics, or equivalent).
- Fresh graduates with strong technical aptitude are encouraged to apply.
- Strong technical troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and travel to client sites as required.
- Hands-on experience with production or industrial printing equipment is preferred.
- Experience in large format printers, digital press, or similar industrial equipment is a plus.
- 2-month contractual bonus to reward your performance
- Additional 4% EPF company contribution—more savings for your future
- Comprehensive medical and dental coverage to keep you healthy and covered.
- Global brand with a culture of innovation and collaboration
- Career growth and training opportunities
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
IT Lead, Finance & Controlling - SAP, APAC & MEA
Electrolux Group,
Petaling Jaya
4 hours ago
Be part of something bigger. Decode the future.At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives...
Building Automation Channel Lead
ABB,
Petaling Jaya
2 days ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports...
Training Coordinator
Gplex Properties Sdn Bhd,
Petaling Jaya
MYR 2,500
-
MYR 3,500
per month
3 days ago
Job ResponsibilityFollow up on weekly training progress & reportsCoordinate with external speakers/trainersHelp manage training-related posts on WeChat, Facebook, etc.Share training info clearly with all agentsSuggest new training ideas for agent developmentHelp plan & organize training (venue, materials, certificates, etc.)Job RequirementsJob Summary:Gplex Properties Sdn Bhd is seeking a motivated Training Admin to join our dynamic team in Petaling Jaya, Selangor. As...
