Customer Onboarding and Support Executive

Ang Systems has strong roots in hotel management, operation, online marketing, and extending to an online audience throughout Malaysia and beyond.

Roles & Responsibilities

• New customer onboarding
• Be able to understand the nature of client issues and resolve them in a

timely

• and efficient manner.
• Responsible for resolving client issues via Live Chat, Email, Phone, and

Remote -software.

• Self-motivated and be team player.
• Maintain policies and procedures when working with clients and provide

appropriate information.

• Collaborate with team members on knowledge transfer, procedures, and

standards.

• Maintain accurate records of daily communications and issues resolve

Requirements

• Strong verbal and written communication skills in English & Local

language

• Good computer knowledge.
• Self-motivated and a team player.
• Excellent attendance and punctuality.
• Excellent customer service skills.
• Preferable language English, Local language

Hotel background is an advantage

Office Location:
Kepayan Ridge , Kota Kinabalu , Sabah
email resume to ****@***.***
or whatapps o|9-731-8778

Job Details

JOB INFO & REQUIREMENT
Contract Type Full-time
Job Type Non-Executive
Experience Level 1-3 years
Job Categories IT (Technology)
Minimum Education Required SPM
Language Required English, Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Own Transport Car/Van
SALARY & OTHER BENEFITS
Salary RM 1,500 to RM 2,000 per month