Customer Service (Airline Industry)

Startek Malaysia


Date: 3 days ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Outbound calls to passenger regarding their flight has been rescheduled and make sure they are aware of the flight changes schedule.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow-up actions are taken.

Job Requirements

  • Good communication skills in English & Bahasa Malaysia are an advantage
  • Candidates must be willing to work on rotating shifts, weekends, and public holidays
  • Fresh graduates who are interested in Customer Service are welcome to apply

Job Benefits

  • EPF+SOCSO
  • Annual Leave & Medical Leave
  • Training provided
  • Shuttle van provided
  • Located nearby shopping malls and housing area
  • Fun working environments & Colleagues
  • IJP â Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
  • And Many more benefits awaits you
  • Working Location: Symphony House, Ara Damansara

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