Customer Service and Receptionist
Malaya Optometrist Optical
Date: 1 week ago
City: Subang Jaya
Contract type: Full time
Job Responsibility
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Fluent in English & Mandarin
- Minimum Diploma or higher.
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Fresh graduate is encourage to apply too.
- Teamwork. Working in retail means that you need to be able to work as part of a team, no matter how big or small.
- Computer Literate
- Willing to work in Shifts
- Customer service.
- Trustworthiness and responsibility.
- Time management.
- Problem solving. (Assistant with Team leader)
- Initiative.
- Good Attitude.
- Min 12 Days Annual Leave per year
- Company Trip .
- Annual Dinner .
- EPF, SOCSO included
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Executive, Sales (Sales Program)
Ninja Van,
Subang Jaya
5 days ago
Job ResponsibiitiesProvide technical support in regards to daily operational activities for Trade Marketing programsWork closely with cross-functional teams to plan, develop and implement trade marketing initiatives, rewards and loyalty programs; champion loyalty experience customer journey and to optimize engagement by identifying the shipper segments and deeply understand their needs through design thinking, testing, data analytics and business intelligence and utilise...
Purchasing Manager
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd,
Subang Jaya
6 days ago
To oversee sourcing, supplier management, and purchasing functions.Responsible to conduct Supplier Market Analysis.Evaluate supplier performance and build relationships with suppliers.Conduct and oversee negotiations for purchasing contracts to secure favorable terms that align with company interests.Manage all aspects of supplier contracts, including contract renewals, terminations, and compliance monitoring, to ensure adherence to company policies and legal requirements.Identify and evaluate potential suppliers.Oversee...
PROPERTY DEVELOPMENT MARKETING EXECUTIVE/ASSISTANT MANAGER
PINNACLE HOMES SDN. BHD.,
Subang Jaya
1 week ago
RESPONSIBILITIES:Developing, planning & implementing marketing strategies for all ProjectsDevelop marketing strategy and liaise with creative agency on marketing materials and sales kitManage marketing budget and deliver all marketing activities within set budgetDevelop in-depth understanding of major market segments through market research and project bench-markingOrganize and manage sales launches and coordinate with all relevant parties involved during sales launch or roadshows...
