Customer Service Assistant
Actions Logistics (M) Sdn. Bhd.
Date: 13 hours ago
City: Klang
Contract type: Full time
- Coordinate with customers, transporters, shipping lines, forwarding and other stakeholders to ensure smooth cargo movement
- Follow up on shipments status and update customers regularly
- Assist in booking containers and arranging transport or haulage as instructed by supervisor
- Attend to customers’ enquiries via phone, email, or WhatsApp in a prompt and professional manner
- Ensure all files and records are properly documented and organised
- Perform any other duties assigned by the management to support daily operations
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