Customer Service Assistant

Actions Logistics (M) Sdn. Bhd.


Date: 2 weeks ago
City: Klang
Contract type: Full time
  • Coordinate with customers, transporters, shipping lines, forwarding and other stakeholders to ensure smooth cargo movement
  • Follow up on shipments status and update customers regularly
  • Assist in booking containers and arranging transport or haulage as instructed by supervisor
  • Attend to customers’ enquiries via phone, email, or WhatsApp in a prompt and professional manner
  • Ensure all files and records are properly documented and organised
  • Perform any other duties assigned by the management to support daily operations

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