Customer Service Executive

Tribe Business Services Sdn Bhd


Date: 12 hours ago
City: Remote
Contract type: Full time
Remote
Job Responsibility

  • Deliver exceptional service and solutions to customers
  • Providing support background support to our customers
  • Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day

Job Requirements

  • Mandarin speaker preferred
  • Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
  • Ability to communicate in written professional English
  • Experience in live chat and email reply is fundamental
  • The ability to navigate in several computer platforms simultaneously
  • Familiarity with Microsoft Office tools
  • Experience in customer service and/or call center
  • High school diploma or equivalent
  • Mobile Gaming: 1 year (Required)
  • Live chat: 1 year (Required)
  • Customer service: 1 year (Required)

Job Benefits

  • EPF/SOCSO
  • Attendance bonus
  • 100% Work from home
  • Medical benefits
  • Paid training
  • Advancement opportunities â 80% of our frontline leaders have been promoted from within
  • 5 Working days

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