Customer Service Executive - Mandarin Speaker (Wfh - Rotational Shift)
Tribe Business Services Sdn Bhd
Date: 3 weeks ago
City: Klang
Contract type: Full time
Remote
Job Responsibility
- Deliver exceptional service and solutions to customers
- Providing support background support to our customers
- Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day
- Mandarin speaker preferred
- Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
- Ability to communicate in written professional English
- Experience in live chat and email reply is fundamental
- The ability to navigate in several computer platforms simultaneously
- Familiarity with Microsoft Office tools
- Experience in customer service and/or call center
- High school diploma or equivalent
- Mobile Gaming: 1 year (Required)
- Live chat: 1 year (Required)
- Customer service: 1 year (Required)
- Schedule: Rotational Shift (willingness to work on rotational shifts, weekends and public holidays)
- Basic Salary: RM 3,000
- 100% Work from home
- Medical benefits
- Paid training
- Advancement opportunities â 80% of our frontline leaders have been promoted from within
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