Customer Service Executive (Mandarin Speaker) | Hybrid | Rotational Day Shift
Tribe Business Services Sdn Bhd
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 4,000
-
MYR 4,800
per month
Contract type: Full time
Job Responsibility
    What Youâll Do
    What Weâre Looking For
Tribe is expanding! As a leading customer support solutions provider, weâre partnering with a premier client in the urban mobility and cycling industry â enhancing local transport by improving bike lane access and connectivity.
Weâre looking for a Customer Service Executive (Mandarin Speaker) who is passionate about delivering exceptional customer experiences and thrives in a dynamic, fast-paced environment.
Job Benefits
Why Join Us?
Competitive salary: RM4,000 â RM4,800 + KPI incentives & performance bonuses
Career growth: 80% of leadership roles are promoted internallyComprehensive benefits: Medical insurance, maternity leave, paid training & professional development
Join us in shaping the future of sustainable transport and providing top-notch customer support along the way!
Apply Now: WhatsApp us at +601126210351 for immediate consideration.
    What Youâll Do
- Handle customer inquiries via live chat, phone, and email with professionalism and efficiency
- Actively listen and resolve concerns, ensuring positive experiences
- Escalate complex cases when necessary
- Share product and service recommendations tailored to customer needs
- Collect feedback to help improve services and processes
- Support with administrative tasks as assigned
    What Weâre Looking For
- Proficiency in Mandarin, Malay, and English
- 1+ year experience in customer service (or related field)
- Strong communication & multitasking skills
- Tech-savvy with Microsoft Office and digital platforms
- Willing to work rotational shifts (including weekends/public holidays)
- Work Schedule & Location
- Morning shift: 6am â 3pm (WFH)
- Noon shift: 10am â 7pm (Office @ The Zizz, Damansara Damai, PJ)
- (Next to Damansara Damai MRT Station)
Tribe is expanding! As a leading customer support solutions provider, weâre partnering with a premier client in the urban mobility and cycling industry â enhancing local transport by improving bike lane access and connectivity.
Weâre looking for a Customer Service Executive (Mandarin Speaker) who is passionate about delivering exceptional customer experiences and thrives in a dynamic, fast-paced environment.
Job Benefits
Why Join Us?
Competitive salary: RM4,000 â RM4,800 + KPI incentives & performance bonuses
Career growth: 80% of leadership roles are promoted internallyComprehensive benefits: Medical insurance, maternity leave, paid training & professional development
Join us in shaping the future of sustainable transport and providing top-notch customer support along the way!
Apply Now: WhatsApp us at +601126210351 for immediate consideration.
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