Customer Service Executive - (May Intake)

Startek Malaysia


Date: 4 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements

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  • Candidate must possess at least Pass SPM. STPM/Diploma/Degree Holder are welcome to apply.
  • Required language(s): English & Bahasa Malaysia
  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply â Full Training Provided
  • Applicant must be willing to work on rotational shifts.
  • Each shift consists of 9.5 working hours and inclusive of 1 hour lunch for rest with additional 30 minutes of short break.

Job Benefits

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  • We are located nearby shopping malls and housing area
  • Annual Leave
  • Sick Leave
  • Full Training Provided
  • Shuttle service available in nearby LRT
  • Internal Job Program(IJP) - Opportunity to transfer within the company after 1 year if there is a suitable position available
  • Career Growth & Training Programs:
  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager

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