Customer Service Executive - May Intake (Mandarin Speaker)

Startek Malaysia


Date: 5 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Candidate must possess at least an SPM and above.
  • Required language(s): English and Mandarin (Spoken).
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply â PAID TRAINING Provided.
  • Applicants must be willing to work on rotational shifts.
  • Each shift consists of 8 working hours and includes of 1.5 hour lunch for rest.
  • Applicants must be willing to work in Ara Damansara.

Job Benefits

  • Rest & Relax Area (24 HOURS)
  • EPF
  • Socso
  • Annual Leave
  • Medical Leave
  • The office is located nearby shopping malls and housing area
  • Shuttle van available in nearby LRT/KTM station
  • Startek hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
  • Retention Bonus

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