Customer Service Executive (Telco Project) - Spm Leavers Are Welcome to Apply!
Startek Malaysia
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 2,000
-
MYR 3,000
per month
Contract type: Full time
Job Responsibility
You Will Play An Important Role In
Job Requirements
Salary & Benefit
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future. STAR â System for Appraisal & Rewards â The STAR training is to help Startek employees to identify their weaknesses and to develop future leaders for the company.
Additional benefits - Shift allowances, Performance incentives, and Overtime claims.
You Will Play An Important Role In
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Job Requirements
- Candidate must possess at least an SPM(Pass) and above.
- Required language(s): English and Bahasa Malaysia.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply â TRAINING Provided.
- Applicants must be willing to work on rotational shifts.
- Each shift consists of 9.5 working hours and includes of 1-hour lunch for rest and another 30 minutes of break.
- Applicants must be willing to work in Ara Damansara.
Salary & Benefit
- Rest & Relax Area
- EPF
- Socso
- Annual Leave
- Medical Leave
- The office is located nearby shopping malls and housing area
- Shuttle van available in nearby LRT station
- Startek hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future. STAR â System for Appraisal & Rewards â The STAR training is to help Startek employees to identify their weaknesses and to develop future leaders for the company.
Additional benefits - Shift allowances, Performance incentives, and Overtime claims.
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