Customer Service Officer

FXBTG Service Centre Sdn Bhd


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Responsibility

  • Answer customer inquiries.
  • Resolve customer issues and complaints, and provide effective solutions.
  • Maintain customer relationships to ensure customer satisfaction.
  • Record and follow up on customer feedback and needs.

Job Requirements

  • Strong communication skills : Able to interact with customers clearly and politely, and resolve issues.
  • Patience and attention to detail : Possess a good service attitude, able to handle customer inquiries patiently.
  • Strong stress tolerance : Able to remain calm and professional in busy or high-pressure situations.
  • Teamwork spirit : Able to coordinate and cooperate with colleagues to provide the best customer service.
  • Basic Mandarin proficiency.

Job Benefits

  • Public holidays
  • Medical benefits
  • Employee Provident Fund (EPF)
  • Social security & employment insurance
  • Night shifts  (Work From Home)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Subject Matter Expert - Digital Marketing (Malaysia)

eduCLaaS, Remote
5 days ago
This is a remote position.You are a Subject Matter Expert (SME) who has experience in developing course curriculum and content in Digital Marketing/Digital BusinessYour Key Job Responsibility Understand Learning Design to configure and produce detailed curriculum design specificationsDevelop content, perform a quality review and release finalized contentPerform knowledge transfer of design to the vendor and manage performance if content development...

Principal Advanced Support Engineer (Oracle DBA) - Malaysia

Oracle, Remote
1 week ago
Job DescriptionCustomer Success Services (CSS) is a global organization which delivers mission critical, tailored support services to our customers. Our Advanced Support Engineers provide highly proactive and preventive support with diagnostic and monitoring tools to anticipate, identify and remediate issues for all Oracle mission critical systems. We help the largest and most committed customers of Oracle utilize Oracle’s products in...

Payroll Compliance Analyst, Malaysia

Deel, Remote
2 weeks ago
Who We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.Companies should be able to...