Customer Service Specialist - Mandarin Speaker | Printer Industry
Startek Malaysia
Date: 5 hours ago
City: Petaling Jaya
Salary:
MYR 3,000
-
MYR 3,500
per month
Contract type: Full time
Job Responsibility
What We Offer:Â
You Will Play An Important Role In
What We're Looking For:
What You'll Get:
Ready to turn conversations into career success?
Apply now and make your voice count - Send your resume/CV to [email protected]
What We Offer:Â
- Job Position: Customer Service Specialist (Mandarin Speaker)
- Industry: Printer & Imaging Solutions
- Working Hours: Day Shifts Only (Permanent Off day on Sunday)
- Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
You Will Play An Important Role In
- Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues
- Communication: Provide prompt and courteous responses to customer emails, calls, and chats
- Reporting: Maintain accurate records of customer interactions and feedback
- Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery
What We're Looking For:
- Technical Proficiency: Familiarity with printer hardware and software is a plus.
- Problem-Solving: Ability to think on your feet and resolve issues quickly.
- Communication: Excellent verbal (Mandarin &English) and written communication skills.
- Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed!Â
What You'll Get:
- Competitive basic salary + Allowances
- Leave Entitlement and Statutory Contribution
- Training & growth opportunities
- Supportive team environment
- Free coffee. Loads of IT
Ready to turn conversations into career success?
Apply now and make your voice count - Send your resume/CV to [email protected]
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