Customer Success Mgmt Specialist

Accenture Southeast Asia


Date: 1 day ago
City: Subang Jaya
Contract type: Full time
Job responsibilities included:


  • Lead, drive and manage engagement for repeatable achievement of revenue and consumption targets.
  • Leverage best practice to guide customer strategy and future growth bu cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers or mitigation strategies.
  • Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customer based on analysis on both usage needs. Leverage insights to provide guidance and recommendations to customers; drive, retain and optimize customer consumption.
  • Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical visibility of new projects and successful deployments, while orchestrating key resources and infusing key infrastructure technologies
  • Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environment.
  • Collaborate and orchestrate with other Cloud Solution Architect and stakeholders , including FastTracks, Solution Assessment, etc. in developing cloud solutions on Azure.


    • Job Qualifications:


  • 5+ years experience in technical architect, technical consulting, design and implementations, and/or technical sales
  • Bachelors Degree in Computer Science, Information Technology/Engineering, or related field AND 4+ years' experience in technical architect, technical consulting, design and implementation and /or technical sales
  • Relevant certifications from Microsoft or competitive platforms AND 3+ years' experience in technical architect, technical consulting, design and implementation and//or technical sales


    • Preferred Qualifications:


  • Bachelor's degree in computer science, Information technology, Engineering or related field AND 4+ years' experience in technical architect, consulting, design and implementation and/or sales OR 4+ years' experience with cloud-based solutions design, migrations and management


    • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Senior Sales Support

    Steel Recon Industries Sdn. Bhd., Subang Jaya
    MYR 2,800 - MYR 3,800 per month
    2 days ago
    Job ResponsibilityJoin SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets. To assist with day to day operational activities such as invoicing, product...

    Technician - Data Center

    Wesco, Subang Jaya
    4 days ago
    Job DescriptionAs the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.ResponsibilitiesPerform weekly sweeps of server and storage equipment in the...

    Humanities Teacher - International School in Malaysia - August 2025 Start, Lauren Trent

    Guardian Jobs, Subang Jaya
    1 week ago
    Are you an experienced Humanities Teacher looking for an exciting new challenge in Southeast Asia? Join a dynamic international school in Malaysia that fosters academic excellence, cultural diversity, and global citizenship.OverviewWe are seeking a passionate and qualified Humanities Teacher to inspire and engage students in subjects such as Social Studies, History, Geography, and Global Perspectives. You will be part of...