Customer Success Specialist

PandaBee


Date: 11 hours ago
City: Remote
Salary: MYR 4,500 - MYR 6,500 per month
Contract type: Full time
Remote
Job Responsibility

  • Hop on online meetings with clients to understand their business needs and chatbot requirements
  • Coordinate the setup process with our tech team or get hands-on using our platform
  • Be the go-to support hero in our client WhatsApp groupsâsolve issues, give updates, and make clients smile
  • Gather feedback and help improve both the clientâs experience and our product

Job Requirements

  • Minimum Diploma or higher.
  • Fluent in Mandarin and English
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Account Managing experience is added advantage
  • Computer Literate
  • Fresh graduate is encourage to apply too.

Job Benefits

  • Training is provided
  • Commission for each client under your account
  • EPF, SOCSO included
  • Min 12 Days Annual Leave per year
  • Medical Coverage
  • Annual Bonus
  • Work Life Balance
  • Work with a young, energetic team who genuinely love what they do
  • Learn hands-on in the exciting world of AI & automation
  • Chill team vibes, and real impactâyour work matters
  • Competitive salary & opportunities to grow with us

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