Customer Success Specialist - English (Based in Penang)

Work in Malaysia with TP!

English Customer Support Role

Earn up to RM 3,600/month

Location: Penang, Malaysia

Hey there!

Looking for an international job experience in a tropical paradise?

Join TP Malaysia as an English-speaking Customer Support Specialist —

What’s in it for you?

Live & work in sunny Penang

Paid training & real career growth

Be part of a global brand

What You’ll Be Doing:

Support customers with orders & questions (via chat, phone & email)

Stay calm, professional, and super helpful

Handle personal data with care & accuracy

Share feedback & help improve the customer experience

Keep learning & growing with your awesome team

You’re a Great Fit If You:

• Speak and write English (B2 level or higher) — local hiring
• Have a Diploma or Bachelor's Degree in any field
• Can type 40+ WPM with 90%+ accuracy
• Know your way around a computer (MS Office, Windows, etc.)
• Have 6+ months of customer service experience — OR you're a fresh grad in English, Comms, or Mass Comm
• Love helping people & solving problems
• Want to grow fast in a fun, fast-paced environment

Sounds like your vibe?

Let’s make it happen — apply now and start your journey in Penang!