Customer Success Specialist - Urgent Hiring
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Guide and educate customers on self-service options and digital banking channels.
- Conduct call-backs to confirm transactions and request supporting documents when necessary.
- Identify customer needs, resolve issues, and provide effective solutions.
- Perform KYC (Know Your Customer) tasks as required.
- Handle other related duties as assigned.
- Minimum SPM, fresh graduates are welcome.
- Previous experience in customer service, banking, or contact centre is an advantage.
- Strong communication and problem-solving skills.
- Able to work independently and in a team.
- Willing to work on rotational shifts.
- Annual Leave and Sick Leave
- Training Provided
- Allowance Provided
- EPF and SOCSO
- 5 Working Days
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