Customer Success Specialist - Urgent Hiring

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 18 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Guide and educate customers on self-service options and digital banking channels.
  • Conduct call-backs to confirm transactions and request supporting documents when necessary.
  • Identify customer needs, resolve issues, and provide effective solutions.
  • Perform KYC (Know Your Customer) tasks as required.
  • Handle other related duties as assigned.

Job Requirements

  • Minimum SPM, fresh graduates are welcome.
  • Previous experience in customer service, banking, or contact centre is an advantage.
  • Strong communication and problem-solving skills.
  • Able to work independently and in a team.
  • Willing to work on rotational shifts.

Job Benefits

  • Annual Leave and Sick Leave
  • Training Provided
  • Allowance Provided
  • EPF and SOCSO
  • 5 Working Days

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