Digital Marketing Executive
Cason Group Sdn Bhd
Date: 11 hours ago
City: Petaling Jaya
Salary:
MYR 3,000
-
MYR 4,500
per month
Contract type: Full time

Job Responsibility
- Execute order fulfillments to ensure Service Level Agreements (SLA) are met.
- Handle operational fulfillments on eCommerce platforms.
- Manage and respond to customer queries on platforms and across social media accounts.
- Focus on improving Customer Experience (CX) across platforms with attention to key metrics such as Customer Response Times, Dispute Resolution, and Number of Tickets.
- Maintain eCommerce platforms.
- Manage product listings, uploads, and periodic housekeeping.
- Manage individual shops on marketplaces and websites.
- Expand and optimize online platforms.
- Extract insights from platform data to identify and address pain points.
- Conduct monthly reporting on performance and insights.
- Test and measure marketing communications, including targeting, messaging, and creatives.
- Work with creatives on the execution of marketing materials.
- Assist the team in marketing-related functions.
- Optimize and execute marketplace and digital ads.
- Assist in eCommerce campaigns and improve pain points.
- Execute monthly EDM plans.
- Assist with marketing efforts and ad hoc tasks assigned by the reporting manager.
- Fresh Grad is welcome
- Able to speak in English and Mandarin
- Proficient in MS Office, Google Suite systems
- Committed, energetic, and able to work independently
- Strong customer focus and dedication to improving the customer journey on company platforms.
- Location: Kota Damansara, Petaling Jaya.
- Work Life Balance
- Career Opportunity
- Training & Development
- Sustainable Business Practise
- Birthday Leave & Voucher
- Medical & Dental Claim
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Material Planner
JAC Recruitment,
Petaling Jaya
1 day ago
Company And Job OverviewA local holding company is looking for a Material Planner to become part of their energetic team. You will be responsible for ensuring the timely and efficient supply of materials required for production and operations.Job ResponsibilitiesUtilizing software systems to evaluate and forecast material requirements.Collaborating with production and purchasing teams to ensure sufficient material supply.Evaluating supplier performance based...

Pre-Sales for Platform, Data & AI: IBM WatsonsX (Software), EDB
Ingram Micro,
Petaling Jaya
1 day ago
It's fun to work in a company where people truly BELIEVE in what they're doing!Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business...

Sales Manager
Ingram Micro,
Petaling Jaya
2 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future.Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to...
