Director, Health Growth & Strategy

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

• Being the overall Program and Change Manager for the Health business, ensuring effective communication, sponsorship and awareness.
• Act as a connector and liaison between various departments and the project sponsor to foster collaboration and ensure alignment with strategic goals related to the Health business.
• Build market intelligence and insight on competitor performance, new products and stay ahead of the industry through differentiated product/propositions.
• Work closely with sales and distribution team to understand performance drivers, gaps and mobilize actions to address these gaps.
  
  
  

Develop and Implement Sales Enablement Strategies

• Create and execute sales enablement plans that align with Health North Star strategies.
  
  
  

Training and Development

• Design and ensure Agency Learning & Development Team / Partnership Distribution Training & Development Team deliver training programs to enhance the skills and knowledge of the distribution, focusing on product knowledge, sales techniques, and industry trends.
  
  
  

Sales Tools Management

• Create, implement and manage sales tools and technologies to streamline the health sales process and improve efficiency.
  
  
  

Performance Management

• Monitor, evaluate and support the distributions on the health sales performance against targets. Recognize and reward high-performing individuals to motivate them focus on health sales.
  
  
  

Strategic Planning, Implementation And Transformational Support

• Support the translation of Prudential’s overarching health strategy into specific execution plans (roadmaps, milestones, deliverables)
• Support and organize the execution of specific, complex and critical health projects between LBUs and Group Health
  
  
  

Stakeholder Engagement And Resource Management

• Manage finance and budgeting of health initiatives for business case governance and in the yearly and three-year business plan, including funds drawdown both at the Group center and LBU level.
• Communicate execution plans and target operating model with key stakeholders in the organization and with Prudential’s other strategic pillars/enablers (customer, distribution, finance, product development, operations etc.) and agree on interdependencies and shared outcomes.
• Coordinates internal (Group center and LBUs) and external resources to ensure that projects adhere to scope, schedule and budget; identify risks and flags impediments, and escalates to appropriate levels where needed.
• Support building out of a new target operating model that redefines the way that Group and LBUs work together to deliver on health initiatives.
• Work with Group center and LBUs to execute vendor partnership agreements and conduct the required commercial due diligence.
• Partner with internal and external technology teams to support the design and delivery of a strategic technology roadmap aimed at building the required digital health capabilities.
  
  
  

Performance Monitoring And Reporting

• Put in place a framework to monitor progress against initiative targets and outcomes and propose action plans to improve organization results if deemed necessary.
  
  
  

Qualifications

• Preferred degree in Actuary, Economics, Health or other numerate discipline, Program management & Strategic planning or Master’s degree/MBA.
• Over 8 years relevant experience in insurance and preferably for Health.
  
  
  

Knowledge / Experience

• Demonstrated good sense of business acumen and/or logical thought process in problem solving.
• Strong financial disciplines including financial analysis and the ability to develop and translate financial policy into practical reality.
• Able to be an active communicator and articulate concepts/thoughts effectively.
• Strong organisation and program management skills.
• Excellent presentation & collaboration skills.
• Articulate and proficient in written and spoken English.
• Strong analytical skills with the ability to collect, organize and analyse large and complex sets of data/information.
• Able to multi-task and manage changing priorities effectively.
• Excellent presentation skills.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.