Director of Human Resources
Shangri-La Group
Date: 13 hours ago
City: Kota Kinabalu
Contract type: Full time

Shangri-La Rasa Ria, Kota Kinabalu
Be part of our Shangri-La family!
At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.
As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.
Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection to nature, purpose, and community.
Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments for our guests and meaningful growth for our people.
We are looking for a dynamic and strategic Director of Human Resources to lead our HR team in fostering a thriving workplace where colleagues feel valued, engaged, and empowered. As the Director of Human Resources, you will provide leadership, direction, and guidance in all aspects of HR management. Your role will be pivotal in supporting the hotel's and department's goals by attracting, developing, and retaining top talent, ensuring a positive work culture, and driving HR strategies that enhance organizational success.
Job Summary
Be part of our Shangri-La family!
At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.
As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.
Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection to nature, purpose, and community.
Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments for our guests and meaningful growth for our people.
We are looking for a dynamic and strategic Director of Human Resources to lead our HR team in fostering a thriving workplace where colleagues feel valued, engaged, and empowered. As the Director of Human Resources, you will provide leadership, direction, and guidance in all aspects of HR management. Your role will be pivotal in supporting the hotel's and department's goals by attracting, developing, and retaining top talent, ensuring a positive work culture, and driving HR strategies that enhance organizational success.
Job Summary
- Provide HR strategic leadership and a full suite of HR functional and operational support.
- Take charge of manpower planning, budgeting, and forecasting.
- Take charge of recruitment and selection, induction, and orientation, learning and development, staff welfare, industrial relations, and all other HR matters.
- Maintain a highly engaging culture, motivate employees, foster an environment with high levels of teamwork, accountability, communication, and vision to employees.
- Develop and implement hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates.
- Develop partnerships with training institutions and government bodies to support business needs and long-term skills development of colleagues in local area.
- Seasoned HR professional with at least 5 years of experience in a leadership role.
- Degree holder in Human Resources or a related discipline.
- Strong knowledge of local labor laws, industrial relations, and HR best practices.
- Excellent communicator & relationship builder – able to engage with employees at all levels.
- Proactive problem-solver with a strategic mindset and a passion for people’s development.
- A collaborative leader who can drive positive change and inspire a culture of excellence.
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