E-commerce Executive

SNS Network


Date: 6 hours ago
City: Ipoh
Contract type: Full time
Responsibilities

  • Execute division policy and ensure full adoption and comply with workflow or standard operation procedures.
  • Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
  • Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
  • Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
  • Liaise with marketing team to build effective online strategy and drive traffic to store
  • Performs administrative and division support activities
  • Achieve division monthly gross profit target as set by the Management.
  • To undertake any ad-hoc assignments as and when required.


Requirements

  • Candidates must possess at least a Diploma/Bachelor’s Degree in E-commerce, Marketing, Business Administration or equivalent.
  • Possess working experience(s) in the related field will be added advantage.
  • Able to work independently, full responsibility and with minimum supervision.
  • Organized, strong communication and excellent time management skills
  • High level of conceptual, analytical and problem solving skills
  • Positive attitude, self-motivated, committed.
  • Fresh graduates are welcome to apply.
  • Applicants must be willing to work in Ipoh, Perak.


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