Engineer Factory Integration

Be responsible for Level 2 to 3 operation support for manufacturing messaging middleware and workflow systems related services via incident management with rotational on-call standby support to meet users expectations and FI Operations Excellence/KPI.

Job Description

In your new role you will:

• Be responsible for Level 2 to 3 operation support for manufacturing messaging middleware and workflow systems related services via incident management with rotational on-call standby support to meet users expectations and FI Operations Excellence/KPI.
• Monitor system health, capacity and perform pro-active system maintenance to ensure reliable 24/7 operation of mission-critical applications.
• Drive investigation to resolve complex issues and contribute in problem management for pro-active management of FI application services.
• Conduct planning and execution of deployment management, including system testing and user training, with zero defect mindset and system stability.
• Collaborate with product owner to ensure sufficient and proper transition from product management or projects to operation.
• Select appropriately, develop, adapt or enhance monitoring and operation tools (When and where applicable).
• Proactively support continuous process improvements for service transition and operation.
• Support projects and operation activities where manufacturing messaging middleware and workflow systems are involved.
• Collaborate with stakeholders (team, management, partners, customers, users) towards common objectives and quality targets.
• Actively maintain own knowledge and contributes to the development of other with proper documentation.
  
  

Your Profile

You are best equipped for this task if you have:

• Bachelor Degree of Computer Science/ Software Engineering/ Information Technology
• Hands-on experience with various operating systems and cloud platform (E.g. Windows Server, Linux, OpenShift).
• Knowledge of data networking, shell scripting, messaging/service-oriented, workflow frameworks and protocols (E.g. TCP, UDP, message queue, REST, FTP, Web services, WCF).
• Knowledge of relational databases (E.g. Oracle, Microsoft SQL Server) and familiarity with messaging middleware (E.g. TIBCO Rendezvous, RabbitMQ, IBM MQ).
• Experience supporting or maintaining IT middleware and distributed systems.
• ITIL service operation management knowledge/certification.
• Strong analytical problem solving skills, and ability to understand complex systems.
• Professional level of written and spoken English, good communication and presentation skills.
  
  

Note: 1-year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.

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