Event Coordinator & Support (Prefer Mandarin Speaker)

MR International Group


Date: 1 day ago
City: Petaling Jaya
Salary: MYR 2,200 - MYR 3,000 per month
Contract type: Full time
Job Responsibility

Event Coordination & Execution (Offline & Online)

  • Develop and implement Run Sheets, Task Allocation Charts, On-Site SOPs, and Checklists.
  • Offline: Oversee venue setup, traffic flow design, audio-visual systems, speaker support, and sales area arrangements.
  • Online: Set up Zoom Meetings/Webinars in advance with proper naming and branding; ensure stable internet connection, clear audio and video quality, smooth screen sharing, and proper spotlighting of speakers.
  • Control event pacing and ensure smooth collaboration between speakers, MC, closing team, sales, photography, and the other crew.

Process & Standardization

  • Establish and refine event SOPs to ensure consistent and professional execution.
  • Prepare role-specific briefing scripts and operational guidelines for all crew.

Customer Experience Management

  • Offline: Design customer journey and atmosphere (lighting, music, decor) to enhance learning experience.
  • Online: Create a professional and engaging virtual learning environment with clear visuals, smooth audio, and interactive engagement tools.
  • Ensure guests feel guided, engaged, and supported throughout, fostering upsell opportunities.

Post-Event Review & Optimization

  • Prepare event reports for online events.
  • Lead team debrief sessions to refine processes and elevate customer experience.

Vendor & Budget Coordination

  • Liaise with venue providers, decorators, photographers, and AV suppliers.
  • Manage budgets and ensure timely supplier payments.

Team Collaboration & Communication

  • Directly manage event crew during execution, ensuring clear task allocation.
  • Collaborate closely with Training, Speaker, Consultancy, Sales, and Customer Service teams for seamless event flow.

Job Requirements

  • Fresh graduates are welcome to apply â full training will be provided.
  • Good command of Mandarin and English.
  • Proven experience in event execution, conference coordination, or large-scale training management.
  • Highly detail-oriented, resilient under pressure, with strong problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Alignment with MRâs values: Diligence, Integrity, Gratitude, Creativity, Professional.

Job Benefits

  • Public transport accessible
  • Performance bonus
  • Annual company trips
  • Team Building
  • EPF, SOCSO

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