Executive, Business Operations

DKSH Scientific Solutions


Date: 9 hours ago
City: Petaling Jaya
Contract type: Full time
Title: Executive, Business Operations

Location:

Petaling Jaya, MY, MY

Global Business Unit: HEC

Job Function: Client and Customer Services

Requisition Number: 189530

Description

Job Summary

Coordinate sales target preparations, pricing data maintenance in the system, incentive scheme setting, sales support tools and other administrative work to support frontline sales teams

General Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Design tools and templates for the setting and tracking of sales targets/performance standards
  • Proactively solve incorrect pricing case scenarios when found by coordinating between key functions in the organization
  • Monitor and analyze sales achievements to ensure accurate and successful processing of incentives
  • Coordinate with Trade Marketing and Supply Chain Management for new products, promotional or low inventory products and volume allocations for all prioritized channels and/or customers
  • Coordinate and support any special projects related to selling, order processing, customer service and logistics
  • Recommend improvements or process enhancements to improve team productivity and cost efficiency
  • Work closely with internal departments to gather and verify information

Functional Skills And Knowledge

  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate basic customer management skills
  • Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate advanced research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma/certificate in Business/Marketing or related fields

Requisition Number: 189530

Job Function: Client and Customer Services

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