Executive Client Management
DKSH Holding Ltd
Date: 3 weeks ago
                            City: Petaling Jaya
                                                        Contract type: Full time
                                                     
                                                
                            Location: Petaling Jaya, MY, MY
     
    
   
  
  
   
    
     
      Global Business Unit: CG
     
    
   
  
  
   
    
     
      Job Function: Client Management
     
    
   
  
  
   
    
     
      Requisition Number: 216183
     
    
   
  
  
   
    
     
      Description: 
      
       
        
         
                    Job Summary
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Conduct business analysis to understand market situation and clients' requirements to support development of business plans
- Prepare documents on business integration, including processes and system setups
- Prepare report and track the accuracy of clients' profit and loss
- Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development
- Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
- Prepare relevant documents for business communications and business review meetings
- Coordinate and communicate all planned activities to all operational departments and Business Units
Functional Skills and Knowledge
- Demonstrate basic understanding of clients' industry/business/products
- Demonstrate basic client management and communication skills
- Proven advanced numeracy and quantitative analysis
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken
Education
Certificate/diploma in Business Administration, or equivalent
Requisition Number: 216183 Job Function: Client ManagementHow to apply
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