Executive Customer Account Management (FMCG)

DKSH Scientific Solutions


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Title: Executive Customer Account Management (FMCG)

Location:

Petaling Jaya, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 189559

Description

Job Summary

Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customers

General Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide inputs to customers' business plans based on “post analysis” which could include integrating Nielsen data, business intelligence data and point of sale information
  • Report and communicate key performance indicator achievements on projected sales and profitability targets by customers
  • Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
  • Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
  • Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
  • Evaluate promotional plans (pre- and post-) with supporting qualitative commentary and their impact on customer and brand strategies
  • Generate daily reports covering in-store and distribution center inventory, price compensation, promotional items, etc.
  • Analyze the business processes and performance data (e.g. customer feedback, external surveys, distribution center data, etc.) Recommend improvement opportunities to close any gaps
  • Develop effective relationships with external stakeholders (e.g. data providers and contacts) throughout the customers' organizations in order to gather relevant data for analysis
  • Work closely with the cross-functional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution

Functional Skills And Knowledge

  • Demonstrate sound knowledge and understanding of FMCG industry/market/competitors/customers.
  • Must have mininum 3 years of Key Account Management in FMCG industry. Added advantage if demonstrate CVS sales experience on FMCG products.
  • Demonstrate advanced research and analytical skills
  • Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong coordination and organization skills in collecting business-related data
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken. Able to communicate in Chinese will be an added advantage, as will need to liaise with Chinese speaking customers.

Education

Diploma/certificate in Sales/Marketing or related fields

Requisition Number: 189559

Job Function: Sales

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

OTR Production Operator

Continental, Petaling Jaya
14 hours ago
Company DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021,...

Electrician

Continental, Petaling Jaya
16 hours ago
Job DescriptionTo do fault finding/ trouble-shooting and repair job related to electrical. Ex: AC motors , wiring and pneumatic, and hydraulicMust be able to read and interpret simple electrical specifications, wiring and circuit diagrams. Must be able to install and do wiring single phase and 3 phase accessories. To perform routine maintenance task on electrical systemTo do inspection/ monitoring on...

Sales Support & Admin - Senior Process Executive

Infosys, Petaling Jaya
19 hours ago
Job DescriptionAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered...