Executive Customer Care (Admin)
DKSH Scientific Solutions
Date: 11 hours ago
City: Petaling Jaya
Contract type: Full time
Title: Executive Customer Care (Admin)
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client and Customer Services
Requisition Number: 193963
Description
Job Summary
Provide timely and effective administrative support to the sales and marketing team
General Responsibilities
Certificate/diploma in business administration, or equivalent
Requisition Number: 193963
Job Function: Client and Customer Services
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client and Customer Services
Requisition Number: 193963
Description
Job Summary
Provide timely and effective administrative support to the sales and marketing team
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Update contents/changes to sales administration/support policies and procedures on a periodic basis
- Coordinate with other key functions in organization in gathering and verifying all necessary information for sales target tracking and incentive payment
- Gather data/information from relevant functions and provide meaningful analysis for the team
- Support sales administration activities (e.g. customer price maintenance, order taking and submission, shipment and tracking) in accordance to agreed service level standards
- Respond to sales and marketing team on general administrative activities (e.g. office admin, SAP maintenance and lodging)
- Recommend any possible improvements or process enhancement within the area of responsibility
- Work closely with internal departments to gather information and resolve issues affecting sales administration
- Demonstrate strong administrative and organization skills
- Proven knowledge and experience in SAP
- Demonstrate strong analytical and quantitative skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken
Certificate/diploma in business administration, or equivalent
Requisition Number: 193963
Job Function: Client and Customer Services
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