Executive I - Credit Control

Job Description:

• Liaise with the Leasing team to obtain tenancy agreements, monthly contracts, and license agreements for timely updates in YARDI, particularly for scheduled billing.
• Maintain and update YARDI system with accurate tenancy details, including memos, rent schedules, rebate figures, sales master files, and FCU/AHU charges.
• Generate and process monthly billing for rent, utilities, late payment interest, percentage rent, fit-out charges, marketing and ad-hoc charges (e.g., chill water, extended hours), and send to tenants as scheduled.
• Review rebate documentation, issue credit notes, and adjust billings for revised tenancy terms, area changes, or deferred rental commencements.
• Manage billing adjustments related to Letters of Offer, renewals, terminations (including refunds), promotion space, renovation deposit refunds, and waivers.
• Verify utility usage and bill tenants accordingly.
• Monitor tenant collections daily and perform cash application in YARDI to minimize outstanding balances.
• Prepare weekly, monthly, and quarterly reports and ensure timely month-end closing.
• Respond to and manage tenant billing inquiries.

Job Requirements

• :Diploma or Degree in Finance, Accounting, Business Administration, or related field
• .Proficient in Bahasa Malaysia, English, and Mandarin (spoken)
• .Experience with YARDI or other property management systems is an advantage
• .Strong numerical, analytical, and reconciliation skills, with attention to detail in billing and credit adjustments
• .Good communication and interpersonal skills for professional tenant engagement and effective cross-department coordination
• .1–2 years of relevant experience in finance, credit control, or property billing preferred; fresh graduates with strong financial aptitude are encouraged to apply
• .Willing to be based at Sunway Pyramid, Bandar Sunway