Executive, Ninja Mart (Sales Operations)

Ninja Van Malaysia


Date: 16 hours ago
City: Subang Jaya
Contract type: Full time
Subang Jaya, Selangor, Malaysia

Logistics+ – Ninja Mart /

Permanent, Full-time /

On-site

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Responsibilities

  • Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
  • Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth.
  • Assist in sales planning initiatives to support the expansion of FMCG product distribution.
  • Manage and optimize salesman routing to ensure effective coverage, productivity, and cost efficiency across territories.
  • Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions.
  • Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends.
  • Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems.
  • Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
  • Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
  • Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact.
  • Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders.

Requirements

  • Bachelor's Degree in business or any relevant field
  • Preferred experience in: Sales support, sales operations, route planning, or data management (FMCG experience preferred).
  • Proficient in Excel.
  • Knowledge of DMS, DMW/WMS systems is an added advantage.
  • Action oriented - the role will be working in a fast paced environment, solving problems within timelines.
  • Sense of Ownership / Accountability – Takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision.
  • Analytical - the candidate will analyse our operations and lead on improvement and growth.
  • Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds.
  • Comfortable with uncertainty - business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs.

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