Executive Secretary-cum-ESG Executive

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We are looking for an Executive Secretary-cum-ESG Executive to provide comprehensive administrative and executive support to the General Manager and to advocate the hotel’s Environmental, Social, and Governance (ESG) initiatives. This role requires a highly organized, proactive, and resourceful individual with strong coordination and communication skills, capable of balancing executive-level support with sustainability project management.

Job Summary

• Executive Support
• Provide full secretarial and administrative support to the General Manager & Director of Operations, including calendar management, meeting coordination, report preparation, and correspondence handling.
• Liaise professionally with internal departments, external partners, and corporate offices.
• Prepare presentation materials, meeting minutes, and maintain confidentiality in all matters.
• Assist in the coordination of key hotel activities, events, and management communications.
• ESG Function
• Coordinate, track, and report on the hotel’s ESG initiatives and progress in alignment with Shangri-La Group’s sustainability strategy.
• Support implementation of environmental and community engagement programs.
• Maintain records of sustainability data, metrics, and reporting to Corporate Office.
• Collaborate with departments to drive awareness and participation in ESG-related activities and training.
• Assist in preparing ESG reports, audits, and documentation for internal and external stakeholders.
  
  

Requirements

• Diploma or Degree in Business Administration, Hospitality, Environmental Management, or a related field.
• Minimum 1-2 years’ experience in a similar role, preferably in the hospitality industry.
• Strong organizational skills with the ability to multitask and prioritize.
• Excellent written and verbal communication in English; proficiency in Bahasa Malaysia / Mandarin is an advantage.
• High level of integrity, discretion, and professionalism.
• Passionate about sustainability and community engagement.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and digital communication tools
  
  

Interested candidates may apply and attach their Curriculum Vitae before 10 December 2025.