Executive, Technical Support
DKSH Scientific Solutions
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time

Title: Executive, Technical Support
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Sales
Requisition Number: 180652
Description
Job Summary
To perform overall IT support on POS (rolling out, troubleshoot, maintenance), CCTV monitoring (network connection, troubleshoot) & IT related tasks (asset tracking, hardware & software troubleshoot, interface monitoring)
General Responsibilities
Diploma in Information Technology or its equivalent
Requisition Number: 180652
Job Function: Sales
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Sales
Requisition Number: 180652
Description
Job Summary
To perform overall IT support on POS (rolling out, troubleshoot, maintenance), CCTV monitoring (network connection, troubleshoot) & IT related tasks (asset tracking, hardware & software troubleshoot, interface monitoring)
General Responsibilities
- To arrange and coordinate POS terminal set configuration and delivery to outlet for roll out.
- Monitoring and troubleshooting outlet network connection
- To liaise with certain shopping mall’s management to work on the sales data integration to their server. To coordinate with MYIT to get the back-end script to transfer across the data via network to shopping mall’s server.
- To manage work tasks related to POS.
- Review synchronization data accuracy between different systems and provide rectification.
- Administration task: - asset movement tracking, network billing and allocation, integration/ interface status, etc.
- Basic hardware knowledges
- Networking knowledges
- Microsoft Office Skills
- Attention to Details
- Accuracy
- Multitask
- Excellent interpersonal skills
- IT and Networking basic
- Microsoft Office basic
- Office Administration Procedure
- Strong analytical capabilities
- Accuracy and multitask.
Diploma in Information Technology or its equivalent
Requisition Number: 180652
Job Function: Sales
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