Executive, Technical Support

DKSH Scientific Solutions


Date: 10 hours ago
City: Petaling Jaya
Contract type: Full time
Title: Executive, Technical Support

Location:

Petaling Jaya, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 180652

Description

Job Summary

To perform overall IT support on POS (rolling out, troubleshoot, maintenance), CCTV monitoring (network connection, troubleshoot) & IT related tasks (asset tracking, hardware & software troubleshoot, interface monitoring)

General Responsibilities

  • To arrange and coordinate POS terminal set configuration and delivery to outlet for roll out.
  • Monitoring and troubleshooting outlet network connection
  • To liaise with certain shopping mall’s management to work on the sales data integration to their server. To coordinate with MYIT to get the back-end script to transfer across the data via network to shopping mall’s server.
  • To manage work tasks related to POS.
  • Review synchronization data accuracy between different systems and provide rectification.
  • Administration task: - asset movement tracking, network billing and allocation, integration/ interface status, etc.

Functional Skills And Knowledge

  • Basic hardware knowledges
  • Networking knowledges
  • Microsoft Office Skills
  • Attention to Details
  • Accuracy
  • Multitask
  • Excellent interpersonal skills
  • IT and Networking basic
  • Microsoft Office basic
  • Office Administration Procedure
  • Strong analytical capabilities
  • Accuracy and multitask.

Education

Diploma in Information Technology or its equivalent

Requisition Number: 180652

Job Function: Sales

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