F&B Service Expert - Waiter/IRD
Sheraton Hotels & Resorts
Date: 10 hours ago
City: Petaling Jaya
Contract type: Full time
Additional Information
Job Number25141141
Job CategoryFood and Beverage & Culinary
LocationSheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Position Summary
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number25141141
Job CategoryFood and Beverage & Culinary
LocationSheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Position Summary
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Inbound Sales Representative
Agensi Pekerjaan JobScoper Sdn. Bhd.,
Petaling Jaya
MYR 3,000
-
MYR 3,700
per month
1 day ago
Job ResponsibilityHandle incoming customer calls with professionalism and care.Assist customers with basic website, domain, and hosting-related inquiries.Troubleshoot issues to achieve one-call resolution.Recommend suitable digital solutions through a consultative sales approach.Meet performance goals including FCR, conversion, NPS, and sales targets.Work effectively in a fast-paced, high-volume environment.Job RequirementsMinimum SPM qualification; Diploma/Degree is an advantage.Excellent command of English (verbal, written, and comprehension).Experience in...
Pengurus Projek
SNS Network,
Petaling Jaya
1 day ago
Penerangan Kerja Bertanggungjawab ke atas kejayaan perancangan, pelaksanaan dan penyiapan Infrastruktur ICT dan projek penyepaduan sistem. Memastikan projek disiapkan dalam skop, bajet, garis masa dan kualiti. Tentukan objektif projek, membangun dan mengurus rancangan projek. Mengawal, menyelaras sumber dan memastikan semua projek berfungsi dengan mematuhi kontrak yang diluluskan. Berkomunikasi dengan semua pihak berkepentingan termasuk vendor dan pelanggan, mengurangkan risiko dan memastikan...
Anti-Money-Laundering (Aml) Analyst
Agensi Pekerjaan JobScoper Sdn. Bhd.,
Petaling Jaya
MYR 7,000
-
MYR 7,500
per month
1 day ago
Job ResponsibilityPerform daily analysis of potentially fraudulent transactions to support AML service delivery.Monitor assigned profiles and accounts for potential suspicious activities (e.g., money laundering, fraud, or unusual transactions).Review and analyze alerts and underlying data to determine whether escalation is required or if no further action is needed.Conduct case investigations, including in-depth information gathering, alert analysis, and documentation.Carry out KYC checks...