Freshgraduate Welcome (Customer Service-Mandarin)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,700
per month
Contract type: Full time
Job Responsibility
- Handle inbound and outbound calls efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support.
- Adhere strictly to the companyâs customer service standards.
- Manage high call volumes with confidence and composure.
- Resolve customer complaints, offer timely solutions, and follow up to ensure resolution.
- Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation.
- Follow all communication procedures, guidelines, and company policies.
- Open to Fresh Graduates â SPM, Diploma, or Degree holders are welcome to apply.
- Language Proficiency â Must be able to speak and read in both Mandarin and English.
- Customer Service Experience â Prior experience in customer service or a related field is a plus, but not mandatory.
- Basic Computer Skills â Familiar with Microsoft Excel, Word, and general computer use.
- Strong Communication Skills â Good interpersonal and communication abilities.
- Shift Flexibility â Willing to work on rotational shifts.
- Work Schedule â 5 working days per week.
- Annual Leave & Medical Leave â For a balanced work-life.
- Comprehensive Training Provided â Learn and grow with us.
- KWSP & SOCSO Contributions â Full statutory benefits included.
- Convenient Location â Walking distance from LRT Ara Damansara Station.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Marketing Analyst Bid Strategy
Siemens Energy,
Petaling Jaya
1 day ago
A Snapshot of Your DayJoin our Bid Strategy team driving the success of our Gas Services (GS) sales efforts, primarily focusing on the Gas Services’ Asia Pacific and China Central service business, with potential for additional responsibilities in other regions as needed. In this dynamic and fast-paced position you will leverage innovative marketing strategies and competitor intelligence to enhance our...
Senior Process Executive - Account Payable
Infosys,
Petaling Jaya
2 days ago
Job Description Perform day to day Accounts Payable activities with required speed and accuracy (invoice processing, vendor queries, vendor setups/maintenance, invoice exception resolution, Invoice reconciliation, payment proposal generation, payment) Follow the documented procedures, understanding of Client processes, active team player with good communication and documentation skills Strong attention to detail and accuracy in reviewing relevant financial documents Able to identify...
Technical Accounting Specialist
MCC Label,
Petaling Jaya
3 days ago
DescriptionBuild your Career with an Industry Leader at our Shared Services Centre in Malaysia. As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate. If you share our vision and...
