General Manager - Malaysia

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

In this exciting role as General Manager, you will effectively manage ground operations, implement long-term strategic plans, and handle the day-to-day business of our office in Kota Kinabalu, Malaysia. You will actively drive goals by developing new business, assuring trip profitability and boosting revenue.

Reporting to the Regional General Manager Southeast Asia, you will be a part of the Asia GM team, collaborating with other General Managers to achieve wider goals.

You will also play a pivotal role in ensuring sales growth and positioning the Intrepid brand in our key markets and destinations in the region. By providing great leadership, you will be instrumental in developing a high-performing team, ultimately delivering exceptional products to our partners across the region!

This is a full-time permanent position, where you will be based in our office Kota Kinabalu, Malaysia.

Some of the essential experience you’ll bring may include:

• Strong knowledge of managing Ground Operations in Malaysia
• Strong knowledge of the Malaysia market
• Minimum 5 years middle level management experience; company management experience preferred
• High level of financial literacy and excellent decision-making ability
• Excellent communication skills in English and Malaysian Bahasa (both written and verbal)
• Proven understanding of risk and incident management
• Experience in tourism or an operations, sales and customer-focused industry
  
  

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  
  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email [email protected] with your name, location, and the accommodations you need, we will then be in touch to support your application.