General Manager, Technology
DKSH
Date: 3 days ago
City: Petaling Jaya
Contract type: Full time

General Responsibilities
The General Manager, Technology – will lead and drive the country-level business strategy for the Technology business unit. This role is accountable for achieving technical sales targets, delivering sustainable growth, managing P&L responsibilities, and building a high-performing, customer-centric team. The successful candidate will play a pivotal role in expanding market presence, strengthening client relationships, and ensuring operational and financial excellence.
A commercially astute, people-centric leader who combines strategic thinking with operational rigor. You are passionate about building businesses, developing people, and delivering value to clients. You thrive in a dynamic, multicultural environment and are ready to lead the next phase of growth for our Technology business in Malaysia
Functional Skills And Knowledge
Strategic & Commercial Leadership
The General Manager, Technology – will lead and drive the country-level business strategy for the Technology business unit. This role is accountable for achieving technical sales targets, delivering sustainable growth, managing P&L responsibilities, and building a high-performing, customer-centric team. The successful candidate will play a pivotal role in expanding market presence, strengthening client relationships, and ensuring operational and financial excellence.
A commercially astute, people-centric leader who combines strategic thinking with operational rigor. You are passionate about building businesses, developing people, and delivering value to clients. You thrive in a dynamic, multicultural environment and are ready to lead the next phase of growth for our Technology business in Malaysia
Functional Skills And Knowledge
Strategic & Commercial Leadership
- Formulate and execute business strategies to meet sales and profitability targets across Philippines.
- Oversee development and implementation of long- and short-term sales and service plans.
- Manage pricing strategies, discount structures, and contract negotiations to optimize margins and competitiveness.
- Lead customer base expansion and penetration into new market segments.
- Full accountability for country-level P&L, including Net Sales, GM1, EBIT, and headcount.
- Oversee and manage operating budgets, resource allocation, and cost control to ensure financial efficiency.
- Track and report performance against KPIs; identify and act on process improvement opportunities.
- Develop and maintain long-term strategic relationships with key clients and partners.
- Proactively monitor market trends, customer needs, and competitive activities to inform strategic adjustments.
- Oversee after-sales service delivery and customer satisfaction metrics via KPI tracking systems.
- Lead and manage a dedicated sales and service organization, fostering a high-performance culture.
- Identify and develop top talent; build succession plans for critical roles.
- Cultivate a strong second-line leadership team and promote a learning and coaching culture.
- Purpose-Driven Leadership: Communicates a compelling vision, aligns organizational objectives, and champions innovation.
- Inclusive Culture Building: Drives engagement, promotes DEI, and leads with empathy.
- Execution Excellence: Ensures accountability, energizes teams, and drives continuous improvement.
- People Development: Builds a robust talent strategy aligned with business goals; mentors and coaches across levels.
- Education: Master’s degree in Science or Business required; MBA preferred.
- Experience:
- Minimum 10 years of relevant industry experience.
- At least 5 years in a senior management role with full P&L ownership.
- Industry Knowledge: Strong understanding of Scientific Solutions (Laboratories) industry, products, services, competitors, and regulatory environment.
- Functional Expertise: Proven track record in business development, sales leadership, and customer relationship management.
- People Management: Strong leadership, team-building, and interpersonal skills with a focus on talent development.
- Languages: Fluency in English (preferred).
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Java Developer
Tec D Malaysia,
Petaling Jaya
3 days ago
Job Responsibilities: Participate in the design and development of software. Engage in writing functional requirement documents, development, and integration testing during the implementation of software products to ensure timely and quality project completion. Be able to promptly modify and improve the system when issues arise. Continuously familiarize and master new business knowledge and technologies.Requirements: Bachelor’s degree or above in Computer...

Product Manager
Tec D Malaysia,
Petaling Jaya
3 days ago
Job Purpose:The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor...

Mobile App Tech Lead
Sime Darby Property,
Petaling Jaya
4 days ago
RequirementsJob SummaryWe're on the lookout for an experienced Mobile App Tech Lead with deep expertise in React Native to join our dynamic team in Petaling Jaya, Selangor. If you're passionate about crafting innovative mobile solutions and thrive in a fast-paced, collaborative environment, we want to hear from you.ResponsibilitiesApplication DevelopmentAs a core contributor, you'll drive the development of our mobile applications.Platform-Specific...
