Global Telco Customer Service (Mandarin Speaker) - Immediate Hiring
Startek Malaysia
Date: 4 days ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
You Will Play An Important Role In
Job Requirements
Why us?
ï¸ Â 5 working days per week
  Annual Leave + Medical Leave + EPF + SOCSO + Multiple Allowances
 Young and dynamic multinational team
 Fun company events and team-building activities
 Modern workspaces and Rest & Relax Area
 Free Shuttle Van between LRT Ara Damansara and office / walking distance to LRT station
 Opportunities for professional growth and career advancement
 IJP â Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session
You Will Play An Important Role In
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Job Requirements
- Candidate must possess at least an SPM and above.
- Required language(s): English, Mandarin will be advantage (spoken).
- Fresh graduates are welcome to apply â Paid training will be provided
- Willing to work in rotation shifts and weekend
- Willing to work at Ara Damansara, Petaling Jaya
Why us?
ï¸ Â 5 working days per week
  Annual Leave + Medical Leave + EPF + SOCSO + Multiple Allowances
 Young and dynamic multinational team
 Fun company events and team-building activities
 Modern workspaces and Rest & Relax Area
 Free Shuttle Van between LRT Ara Damansara and office / walking distance to LRT station
 Opportunities for professional growth and career advancement
 IJP â Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session
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