Group Key Account Manager
Abbott
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time

The Key Account Manager is accountable for delivering Sales Growth and Sales Fundamentals within their customer portfolio. This is achieved through selling and executing (with the support of Trade SFE) business plans that deliver superior brand presence at all stores under his/her responsibility.
The Account Manager is accountable for the following for his/her customer/territory:
Performance Measures
Winning with Customers
Knowledge
The Account Manager is accountable for the following for his/her customer/territory:
- Deliver business and Sales fundamentals objectives
- Ensure superior execution of Commercial calendar & GTM initiatives as per guidelines
- Demonstrating stewardship across business processes/reporting including in market display audits
- Owns and sells to customers in his/her portfolio.
Performance Measures
- Sales Growth
- Sales Fundamentals (On-Shelf Availability, Distribution, Share of Shelf, Share of Display, Share of Feature, Pricing & Promotion)
- Days On Hand
- Joint Business Planning with key customers
- New initiative execution
- Trade returns
- CFR, Fulfillment
- DSO
Winning with Customers
- Provides inputs & insights for JBP Planning to NSM
- Create, sell, execute & review initiative plans for customers (national and/or differentiated plans)
- Lead execution & follows-up of JBP in his/her customer/stores
- Sell & secure alignment at customer /store level
- In-market selling and delivery of monthly priorities (sales, sales fundamentals, initiative execution)
- Analyzes territory/customer business and sales fundamentals to identify opportunities and makes action plans to bridge the gaps
- Create, sell, execute & review assortment, shelving, display & promotion plan to deliver targets on the share of shelf, the share of sku, share of display & share of feature
- Responsible for organizing Canvass Meetings for the retail operations team to deploy initiative plans, ensure superior execution, review execution in stores using data, and follow-up periodically
- Deliver quality execution of Go-To-Market initiative designed for their respective channels/customers
- Provide inputs for customer-level differentiated GTM plans to ensure JBP sufficiency
Knowledge
- Selling off plans with consideration of win-win for Abbott & customers
- Business reviews – externally with customers & internal with key stakeholders
- Translating guidelines from trade marketing to execution plans by customers & stores
- Knows how to bring a commercial calendar to life, execute perfectly at every store
- Merchandising, promotion execution
- Leadership (engaging, execute)
- Persuasive Selling & Questioning
- Handling objection
- Communication
- Forward planning
- Analytical
- Proactive
- Passion to win
- Ownership
- Learning agility
- Results-orientated
- Resiliency
- Team player
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