Head of Business & Digital Excellence
Merck Electronics
Date: 6 hours ago
City: Petaling Jaya
Contract type: Full time

Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
Your Role
The Head of Business & Digital Excellence will be responsible for driving commercial strategies & digital marketing initiatives as a part of Business excellence within the Asia region for SUSONITY. This role focuses on monitoring business performance, increasing forecast accuracy, enhance brand visibility and engagement through innovative digital strategies, cross-region initiatives & strategic pillars. for the Asia region. This is a people management role reporting into the Head of Asia Business.
What You Do
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
Your Role
The Head of Business & Digital Excellence will be responsible for driving commercial strategies & digital marketing initiatives as a part of Business excellence within the Asia region for SUSONITY. This role focuses on monitoring business performance, increasing forecast accuracy, enhance brand visibility and engagement through innovative digital strategies, cross-region initiatives & strategic pillars. for the Asia region. This is a people management role reporting into the Head of Asia Business.
What You Do
- Develop and implement commercial strategies that align with overall business goals.
- Monitor business performance, analyze market trends and competitor activities to identify opportunities for growth.
- Increase forecast accuracy through robust analytical methods and data interpretation.
- Collaborate with sales teams to enhance performance through trainings, workshops and best practices.
- Support the acquisition of the Surface Solutions business by Global New Material International (GNMI)
- Lead cross-region initiatives to streamline processes and improve operational efficiency.
- Propose new ideas and strategies to enhance the Asia business, demonstrating strong analytical skills and critical thinking.
- Manage digital campaigns across various platforms, including social media, email, and search engines, ensuring alignment with overall business goals.
- Analyze campaign performance and optimize strategies based on data-driven insights to maximize impact across the team.
- Collaborate with the content team to create compelling digital content that resonates with target audiences and strengthens brand presence.
- Stay updated on digital marketing trends and technologies to ensure best practices are implemented and shared across the team.
- Monitor, report KPIs of the regional team to measure effectiveness and ROI, providing insights that drive continuous improvement.
- Foster a culture of excellence and accountability within the commercial team.
- Bachelor’s degree in business administration, Marketing, or a related field; MBA preferred.
- Minimum of 8 years of experience in commercial excellence or process improvement roles; An experience in a commoditized market would be an added advantage.
- Strong analytical and problem-solving skills, with a self-driven approach to proposing innovative solutions.
- Extensive knowledge of digital marketing tools and analytics platforms, with a proven track record of impactful campaigns.
- Strong creative and strategic thinking abilities.
- Excellent communication skills and ability to work in a fast-paced, collaborative environment.
- Successful program implementation @ business process improvements, problem solving - 5 Why's , Risk Assessment & Business continuity planning would be an asset for the position.
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
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